FAQ
How do I open a betting account?
Do I make a commitment by registering?
Is there a fee to register and use a betting account?
Why do I have to provide personal data when registering?
How old do I have to be to place bets?
How long does it take after successful registration until I can place my first bet?
What do I do if I forget my username?
What do I do when I forgot my password?
What functions does my betting account have?
How do I access my betting account?
Where can I find the bets I have placed?
What deposit options are available to me for topping up my betting account?
Are there any fees for deposits into my betting account?
I have won! When will my betting account be credited?
I have won! How can I cash out my winnings?
Click on "Register" to start the registration process. As soon as you have successfully completed this, you are a registered betting customer.
By registering, you agree to our betting terms and our privacy policy. Regular betting or making deposits is not required.
Registration and use of the betting account are free of charge.
With your registration you open your personal betting account free of charge and without obligation so that you can use all our products and services.
The betting customer is identified by disclosing the personal data. A check of the identification is absolutely necessary, especially when paying out winnings. The date of birth is used to check whether you have reached the required minimum age.
A bet can be placed in your betting account immediately after successful registration and a deposit has been made.
Please check that you have entered your login details correctly. You must also accept cookies in the browser settings.
To do this, click on the "Forgot username" option. To be on the safe side, it is necessary to answer some personal questions. Your username will then be sent to you by email.
Click on the "Forgot Password" option. To verify the identity, the user name and date of birth must then be entered. Only then can a new password be assigned. Please pay attention to upper and lower case when entering your new password.
The betting account enables you to manage your bets and display your account movements. It is also used to manage your personal data, to change your login data, to set your personal limits, as well as to block a period of time or to close your account. Requests for profit or credit payout are also made via your account.
Once you have registered, you can enter your user name and the associated password in the login area. By confirming your entry, your betting account will be opened.
To see the bets you have placed, you must log in and then click on "My bets" in the navigation on the right.
As soon as you have logged in with your username and password, you can make a deposit online. If you pay in with "Sofortüberweisung", the amount will be credited to you immediately. For payments by bank transfer within Europe, a processing time of 3 to 5 working days can be expected.
All deposits into your betting account are free of charge.
Betting slips can only be finally evaluated once we have the official results for the corresponding games. Please note that the evaluation can take different amounts of time from sport to sport. Of course, we always try to keep the processing time as short as possible.
To do this, please click on "Payout" and then follow the instructions. The payment will be made by bank transfer to a bank account in your name. The processing time within Europe is normally 3 to 5 working days.
All payments to your betting account are free of charge.
You can use the contact form to forward your request to block your account to us. After successful processing, you will receive a confirmation email from us. Before closing your account, please note that you must request any amounts of money on your account (payout).